Privacy Policy

Last updated: 5 July 2025

At Velocity Marketing ("we", "us", or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Who We Are

2. What Data We Collect

We may collect and process the following types of personal data:

• Identity Data – name, date of birth, company name (if applicable)
• Contact Data – email address, phone number, postal address
• Technical Data – IP address, browser type, operating system
• Usage Data – information on how you use our website or services
• Marketing Data – your preferences for receiving marketing communications

3. How We Collect Your Data

We collect data through:

• Direct interactions (e.g. when you contact us via forms, email, or phone)
• Automated technologies (e.g. cookies and server logs)
• Third-party services (e.g. analytics, social media, advertising platforms)

4. How We Use Your Data

We use your data to:

• Provide and manage our marketing services
• Communicate with you, including responding to enquiries
• Send relevant updates, offers, or newsletters (where you've opted in)
• Improve our website, content, and services
• Comply with our legal obligations

5. Legal Bases for Processing

We process your data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate interests (e.g. improving services and communications)

6. Sharing Your Data

We may share your data with:

• Trusted service providers (e.g. web hosting, analytics, email marketing)
• Regulatory or law enforcement authorities if required
• Our professional advisers (e.g. accountants, legal advisers)

We do not sell or rent your data to third parties.

7. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal or accounting requirements.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccuracies in your data
• Request erasure of your data (where applicable)
• Object to or restrict how we process your data
• Withdraw your consent at any time

To exercise any of these rights, contact us at info@velocitymarketing.agency

10. Cookies

We use cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences in your browser settings.

11. Third-Party Links

Our website may contain links to other websites or platforms. We are not responsible for their privacy practices or content.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes where appropriate.

Terms & Conditions

Last updated: 5 July 2025

These Terms & Conditions ("Terms") apply to your use of the website and services provided by Velocity Marketing ("we", "us", or "our"). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Company Details

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to use our website:

• In any way that breaches local, national or international law;
• To transmit any unsolicited or unauthorised advertising or promotional material;
• To knowingly introduce viruses or other malicious material.

We reserve the right to suspend or terminate your access if you breach these terms.

3. Services

Our marketing services are delivered subject to an agreed scope of work or service agreement. Any timelines, results or guarantees expressed are estimates and not legally binding unless explicitly stated in a contract.

We reserve the right to modify or discontinue any part of our services at any time without prior notice.

4. Intellectual Property

All content on our website (text, images, graphics, logos, etc.) is the property of Velocity Marketing or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or commercially exploit any material without our express written consent.

Any content we create for you during a project may be subject to separate licensing terms, which will be outlined in your contract or agreement.

5. Payment Terms

Fees for services will be agreed upon in advance and invoiced as outlined in our proposal or agreement. Payment terms are typically 14 days from the invoice date unless otherwise specified.

Late payments may result in paused services and may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

6. Client Responsibilities

Clients are responsible for:

• Providing all necessary content, assets, and approvals in a timely manner;
• Ensuring any information shared with us is accurate and not infringing on third-party rights;
• Cooperating with us in good faith throughout the duration of any project.

7. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for:

• Loss of profits, business, or goodwill;
• Indirect or consequential losses;
• Any loss arising from inaccuracies in client-supplied content.

Our total liability under these terms shall not exceed the total amount paid for the services in question.

8. Confidentiality

Both parties agree to treat any confidential information shared during the course of working together as private and not to disclose it to third parties without written consent, except where required by law.

9. Third-Party Links & Tools

Our website may include links to third-party sites or tools. We do not control these and are not responsible for their content, availability, or your use of them.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

11. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on our website, and continued use of our website or services constitutes acceptance of the revised terms.

12. Contact

If you have any questions about these Terms, please contact us:

Email: info@velocitymarketing.agency
Phone: 07718 702097